FAQs

Welcome to our Frequently Asked Questions (FAQ) page!

At ShinyBall.shop, we are committed to providing a memorable and magical experience for all Pokémon fans. Here you will find answers to the most common questions to make your shopping experience easier.

SHIPPING & DELIVERY

Shipping & Delivery: 7 to 20 working days depending on your place of residence.

SHIPPING COST

For any order under €30, the delivery costs are €4.90.

Beyond this amount, delivery costs are free.

WHAT IS YOUR RETURN POLICY ?

Our refund policy is valid for 30 days after your purchase. After this period, we unfortunately cannot offer a refund or exchange.

A QUESTION ?

By email: info@shinyball.shop

Our after-sales service is available to you 7 days a week, 24 hours a day.We usually respond within 12 hours.

Quiz Pokémon Shinyball

🎮 Quel Dresseur Pokémon es-tu ?

Q: WHAT IS YOUR RETURN POLICY ?

Our refund policy is valid for 30 days after your purchase. After this period, we unfortunately cannot offer a refund or exchange.

Fast shipping

Shipped within 48 hours: receive your Shinyball products quickly.

After-sales service

We're here to help, every step of the way in your Shinyball experience!

Free return

Valid for 30 days after purchase.

Secure payments

Your information is protected at every step of the purchase!

FAQs

🎮 Quel Dresseur Pokémon es-tu ?

🎉 Bravo Dresseur !