ShinyBall.shop, we are committed to providing a memorable and magical experience for all Pokémon fans. Here you will find answers to the most common questions to make your shopping experience easier.
Welcome to our FAQ page!
WHO ARE WE ?
ShinyBall.shop is an online store specializing in the sale of crystal Pokéballs mounted on LED bases, inspired by the fascinating world of Pokémon. Each Pokéball is designed to capture the essence of your favorite Pokémon and the unforgettable moments of your adventure. We sell other products from the Pokémon series such as sumptuous figurines and plush toys!
SHIPPING & DELIVERY
Shipping & Delivery: 7 to 20 working days depending on your place of residence.
SHIPPING COST
For any order less than €30, delivery costs are €4.90.
Beyond this amount, delivery costs are free.
CONTACT US !
By email: info@shinyball.shop
OUR PRODUCTS
WHAT TYPES OF POKEMON ARE AVAILABLE FOR POKEBALLS & LED KEYCHAINS?
We offer a wide range of Pokémon for our Pokéballs and LED keyrings. You can choose from the most popular and iconic Pokémon in the series. Visit our online catalog to see the options available.
HOW DO LED BASES HIGHLIGHT POKÉBALLS?
Our LED bases are specially designed to illuminate Crystal Pokéballs, creating a captivating lighting effect. They are powered by batteries or a USB cable, offering flexibility in their setup and use.
HOW DO I CARE FOR MY CRYSTAL POKEBALL?
We recommend cleaning the Pokéball with a soft, dry cloth. Avoid exposure to direct sunlight and humidity to preserve its quality.
WHAT IS THE QUALITY OF THE CUDS?
Our plush toys are crafted with extremely soft crystalline fabric and filled with premium PP cotton, ensuring a pleasant and smooth tactile experience without any stimulation or unpleasant odor.
BACK
WHAT IS YOUR RETURN POLICY ?
Our refund policy is valid for 30 days after your purchase. After this period, we unfortunately cannot offer a refund or exchange.
Specific questions about our products? Contact us at INFO@SHINYBALL.SHOP for more information. At ShinyBall.shop, we are dedicated to offering quality products and exceptional customer service!