FAQs
Welcome to our Frequently Asked Questions (FAQ) page!
At ShinyBall.shop, we are committed to providing a memorable and magical experience for all Pokémon fans. Here you will find answers to the most common questions to make your shopping experience easier.
SHIPPING & DELIVERY
Shipping & Delivery: 7 to 20 working days depending on your place of residence.
SHIPPING COST
For any order under €30, the delivery costs are €4.90.
Beyond this amount, delivery costs are free.
WHAT IS YOUR RETURN POLICY ?
Our refund policy is valid for 30 days after your purchase. After this period, we unfortunately cannot offer a refund or exchange.
A QUESTION ?
By email: info@shinyball.shop
Our after-sales service is available to you 7 days a week, 24 hours a day.We usually respond within 12 hours.